GOLDZIM offers a 12-month or 2000-hour warranty for exported machines, covering free repair or replacement of defects in materials or workmanship during normal operation. The guarantee excludes normal wear and tear, accidents, negligence, misuse, shipping, storage, environmental factors, or unauthorized modifications. Consumable parts such as filters, belts, bulbs, glass, rubber, and plastic are also not covered.

Here are two shipping options for compensated spare parts:
1. Urgent Requests: Shipped via express (DHL, TNT, UPS, or FedEx), delivered within 5-7 business days. The customer pays freight.
2. Standard Requests: Included in the next shipment of machines. Free shipping.

We specialize in comprehensive installation services for construction machinery, ensuring smooth and efficient operations. We conduct thorough inspections and commissioning post-installation, providing detailed testing data reports to document the process and performance.

We have built a strong global distribution network with local sales teams, after-sales service systems, and warehouses stocked with products and accessories. Expanding into Africa and South America, each branch is supported by skilled mechanical and electrical engineers, ensuring prompt technical assistance and on-site support for all customer needs.